Deputy Team Leader for the Guitar & Bass Department (m/f/d)
- Treppendorf
- Fulltime
Is the world of strings your passion? Are you an avid guitar or bass player with extensive knowledge of amps, effects, and traditional and acoustic string instruments? Do you enjoy sharing your knowledge, are you constantly learning new things, and would you like to actively contribute to the development of your team?
Then the position of Deputy Team Leader (m/f/d) for the Guitar & Bass department is just right for you. In this role, you will support the team leader with organizational tasks, take on responsibility for day-to-day business, and be the first point of contact for colleagues and customers on all matters relating to guitars, basses, and accessories.
Your tasks
Your tasks are as challenging as they are varying:
- You will advise our customers on acoustic guitars, electric guitars, bass guitars, bluegrass instruments, and accessories in our contact center via email, chat, and phone, as well as in the store, and process orders
- You will actively support the team management in coaching, training, and developing employees in the guitar & bass department
- You will ensure that quality standards are maintained in customer contact and in the sales process—both in the store and via the hotline and digital channels
- You will share responsibility for designing and maintaining the store display, including promotional items
- You communicate company goals clearly and promote a motivating team spirit
- You take care of organizational tasks such as shift planning, closing the cash register, and handling special cases
Your profile
You should bring the following with you:
- You have commercial training and/or an equivalent degree, ideally related to retail
- You are passionate about playing (electric) guitar and/or bass and have both theoretical and practical expertise
- You have a strong interest in motivating, coaching, and developing colleagues—ideally with initial leadership experience
- You enjoy taking on responsibility, always have an eye on the big picture, and are constantly looking for ways to improve
- You have very good written and spoken German and English skills
- Working with a computer and common Office applications is second nature to you
What we offer
- Business with emotions
- 30 vacation days
- Flexible working hours and the option to work from home
- Attractive and performance-related remuneration with Christmas bonus and company pension scheme
- Pleasant working atmosphere with flat hierarchies
- Modern, well-equipped workplace far away from city noise and traffic jams
- Free English and German lessons
- Corporate benefits and employee discount
- Company restaurant with changing, freshly prepared dishes
- Fully equipped rehearsal room
- Modern, in-house gym for free use
- Bicycle leasing offer
- Free use of e-charging parking spaces for employees
Who we are
Founded in 1954, Thomann is today the largest distributor of instruments and music equipment in the world and one of the largest e-commerce companies in Germany. The webshop thomann.de is at the center of our thoughts and actions. Whether you are a beginner or an internationally acclaimed musician, our more than 1800 employees from over 30 nations aim to meet the needs of our 18 million customers. The range currently comprises more than 110,000 products. From instruments and sheet music to event and lighting technology, from the best-known international brands to our 30 Thomann own brands.
Thomann Campus
Treppendorf near Bamberg is not only home to Europe's largest mail order warehouse, but also Europe's largest music store: a 5500 square meter musician's paradise for testing, discovering or simply being inspired. Our service center is also located on the campus. In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things.
Did we spark your interest? Then we would love to receive your compelling application along with your complete documents (cover letter, resume, certificates) and your salary expectations.
Did we spark your interest? Then we would love to receive your compelling application along with your complete documents (cover letter, resume, certificates) and your salary expectations.
- Benjamin Glock
- HR Manager
- +49 9546 9223-1199
